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Customer information on conformity

Customer information on compliance

AMAZONAS Naturprodukte Handels GmbH


As a matter of principle, we only place goods on the market which, to the best of our knowledge, comply with the existing European or German legal requirements at the time of delivery to the customer. As part of the fulfilment of our due diligence, our products are checked for compliance with quality requirements according to the regulations or specifications applicable to the respective product by means of test plans. Each batch is microbiologically tested by our producers prior to shipment or dispatch.

Counter-checks for microbiology, residues, contaminants and, if necessary, product-specific parameters are always carried out as random samples on receipt of goods at regular intervals and are examined in internationally recognised laboratories. Products that are known to be problematic due to special conditions in the cultivation areas, through our own investigations, public announcements or other information, are subjected to increased to complete testing.

Pesticide residues/heavy metals/mycotoxins/pyrrolizidinal alkaloid/perchlorate

Our products comply with the requirements of Regulations (EC) No 396/2005 and (EC) No 1881/2006, as amended. The statutory maximum quantities or those specified by directives apply in accordance with national or European legislation in the currently valid version.


Amazon Natural Products' HACCP concept is based on the Codex Alimentarius, the legal requirements, and the requirements of ISO9001:2015. The system is reviewed as part of the recertification process. Screening and magnetic testing on receipt of goods are defined as CCPs.

Allergy management

We work with natural materials, therefore we cannot guarantee a complete absence of allergenic traces from the previous supply chain.

Protective stock treatment

Our goods are not irradiated or treated with ethylene oxide or methyl bromide.

BSE/TSE freedom

Our merchandise is free of Bovine Spongiform Encephalopathy (BSE) and Transmissible Spongiform Encephalopathy (TSE). It is not of animal origin.


Our products do not contain animal ingredients or come into contact with animals.

In addition, no ingredients or additives are used in the manufacturing of the products that are made from animal sources or that are in contact with animals.

Packaging material

All packaging material for products filled at Amazonas Naturprodukte complies with the requirements of Regulation (EC) No. 1935/2004, as well as, if applicable, Regulation (EU) No. 10/2011 and its subsequent regulations. In the case of original import goods, we have confirmations from our suppliers for all types of packaging used, which confirm conformity.


Amazon Natural Products products do not contain any engineered nanomaterials as standard, nor are they manufactured using nanotechnology.


In accordance with Regulations (EC) No 1829/2003 and (EC) No 1830/2003, our products are neither genetically modified nor do they contain genetically modified ingredients. No labelling is required according to the above-mentioned regulations.

Safety data sheets/REACH

Our products are exclusively food, feed or medicinal plants, which are not subject to the Chemicals Act and the Ordinance on Hazardous Substances based on it. Nevertheless, we confirm that our products naturally comply with the requirement of food safety and, in particular, are not harmful to health.

The preparation of safety data sheets is not mandatory under current EU and national law, but you can still obtain the desired information free of charge, which is currently being prepared by the Employer's Liability Insurance Association. The data already available can be found in the continuously updated and freely accessible database GESTIS-STAUB-EX ( of the Institute for Occupational Safety and Health of the German Social Accident Insurance (IFA). We ask you to use this source for your data procurement.

The herbal products we supply are not subject to the provisions of the REACH Regulation (Regulation (EC) No 1907/2006).

As far as the packaging material is concerned, the frequently mentioned substances of very high concern are not contained in our packaging. These are substances that are unsuitable for use in food contact materials and articles anyway due to their properties.

Certification status

Since 2005, our company has been BIO certified according to EC Organic Regulation 834/2007, under the certification DE-ÖKO-007, issued and monitored by the inspection body PV in Karlsruhe.

The certificate is available for download online on our internet homepage.

Our partner for warehousing, filling, picking and shipping is certified according to EC Organic Regulation 834/2007 with DE-ÖKO-006 certification and has ISO 9001:2015.

All processes comply with HACCP (Hazard Analysis and Critical Control Point) in accordance with EU Food Hygiene Regulation 852/2004. HACCP flow chart available on request.

Product liability insurance

We hereby confirm that we have taken out extended product liability insurance with Allianz Versicherungs-AG with a sum insured of 3,000,000 EUR.

Scope of insurance:

  • Business/Professional Liability
    Insured is your legal liability as an entrepreneur of the insured business / from the exercise of the insured profession.

    Delicatessen production (fruit, vegetables) – import and trade of/with natural products such as fruit powder, seeds, oils for consumption.

  • Extended product liability
    For the coverage extension, our maximum compensation is EUR 3,000,000 per insured event, limited to twice this amount for all insured events in an insurance year.

Crisis management

Emergency telephone 24 h Contact: on request